Privacy Policy

We may collect the following types of information:

• Information you provide – When you sign up with or make a purchase from Nueva Group Pty Ltd, we ask you for personal information. We may combine the information you submit with information from other Nueva Group Pty Ltd services or third parties in order to provide you with a better experience and to improve the quality of our services. This won’t occur without your consent unless necessary for site security. This data is retained for as long as you have an active account with Nueva Group Pty Ltd.
  

• What type of information we collect – We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
  

• How we collect information – When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated below:

• • • To provide and operate the Services;
    • To provide our Users with ongoing customer assistance and technical support;
    • To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;
    • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
    • To comply with any applicable laws and regulations.
      

• How we store, use, share and disclose our site visitor’s personal information – Our company is hosted on the Bluehost.com platform. Bluehost.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Bluehost.com’s data storage, databases and the general Bluehost.com applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Bluehost.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

• We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

• User communications – When you send an email or other communications to Nueva Group Pty Ltd, we may retain those communications in order to process your inquiries, respond to your requests and improve our services. When you send and receive SMS messages to or from one of our services that provides SMS functionality, we may collect and maintain information associated with those messages, such as the phone number, the wireless carrier associated with the phone number, the content of the message, and the date and time of the transaction. We may use your email address to communicate with you about our services or products but never to send you communications that are not related to your purchases or that you haven’t opted into.

• Affiliated Nueva Group Pty Ltd services on other sites – We offer some of our services on or through other websites. Personal information that you provide to those sites may be sent to Nueva Group Pty Ltd in order to deliver the service. We process such information under this Privacy Policy.

• Third Party Applications – Nueva Group Pty Ltd may make available third party applications, such as plugins, modules or extensions, through its services. The information collected by Nueva Group Pty Ltd when you enable a third party application is processed under this Privacy Policy. Information collected by the third party application provider is governed by their privacy policies.

• Location data – Nueva Group Pty Ltd offers location-enabled services. If you use those services, Nueva Group Pty Ltd may receive information about your actual location (such as GPS signals sent by a mobile device) or information that can be used to approximate a location (such as a cell ID). This data is not recorded without your permission and is not held for any longer than the period required to deliver the specific service.

• Other sites – This Privacy Policy applies to Nueva Group Pty Ltd’s services only. We do not exercise control over the sites displayed as search results, sites that include Nueva Group Pty Ltd applications, products or services, or links from within our various services. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you.